Maintenance is one of the most dreaded parts of managing property. Whether it’s a leaky pipe or a broken elevator, problems come up — and tenants want solutions now. But when you’re managing multiple units, juggling tenants, and coordinating with different vendors, things can spiral quickly.

The Old Way: Chaos and Frustration

You know the drill:

• Tenants call or text at random times with vague issues like “something’s not working.”
  
  

• You try to remember who your plumber is, find their number, and chase them down.
  
  

• You forget if the issue was resolved or how much it cost.
  
  

• And there’s no paper trail unless you dig through old WhatsApp chats.
  
  

Multiply this across several properties and it becomes a full-time job — just handling maintenance.

The Smart Way: Domuzen Maintenance Hub

Domuzen transforms your approach to maintenance by giving you a streamlined system:

📥 Tenants Submit Maintenance Requests Online

Through their tenant portal, they can describe the issue, upload photos, and even track the status of the request — just like submitting a support ticket.

🧰 Assign and Manage Vendors

Whether you’re working with a preferred electrician or finding someone new, Domuzen lets you assign vendors and notify them instantly — no back-and-forth needed.

📊 Track Request Status in Real-Time

Every request has a status — pending, in progress, completed. You’ll never lose sight of what’s happening and when.

💬 Built-in Communication

Discuss requests directly within Domuzen to keep everything documented and professional.

🗂 Keep a Digital Maintenance History

Domuzen logs every request, cost, and resolution. That’s gold for budgeting, tax time, or when selling a property.

The Result?

You stay organized, your tenants feel heard, and issues get resolved faster. Domuzen saves you time, money, and stress — and gives you the kind of operational clarity spreadsheets and text messages never will.